Privacy Policy

At Elite Golf Gear, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, elite-golfgear.com, or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience and to improve our services:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment partners).
• Transaction Information: Details about the products you purchase, including order history and payment method.
• Technical Information: We automatically collect your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
• Communication Data: If you contact our customer service team (e.g., via email at [email protected]), we may retain records of your communications.

2. How We Use Your Information

We use your data for the following purposes:

• To process your orders and deliver products to you.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your browsing and purchasing behavior.
• To send you marketing communications (only with your explicit consent) about new products, promotions, or golf-related content that may interest you.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
• Shipping Partners: To deliver your orders globally (excluding Asia and certain remote areas due to logistical constraints).
• Service Providers: Including IT support, marketing agencies, and analytics providers, who assist us in operating our website and services, under strict confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers located in the United Kingdom and the European Union. We implement industry-standard measures to protect your information:

• Encryption technology (e.g., SSL) to safeguard payment and personal data during transmission.
• Regular security assessments and access controls to prevent unauthorized access.
• Retention of your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

As a user, you have the right to:

• Access and review the personal information we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your data, subject to legal requirements.
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
• Object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences and shopping cart items. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit some functionalities of our website.

We also use third-party tools, such as Google Analytics, to gather aggregated data on website usage. This data is anonymized and used solely for improving our services.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

8. Contact Us