Product Information

What types of golf products do you offer?
We specialise in premium golf equipment including golf clubs (drivers, fairway woods, hybrids, iron sets, individual irons), accessories, golf balls, batteries, and electric trolleys. We carry top brands like Callaway, Cobra, Bridgestone, Ben Sayers, and Big Max.
Do you offer equipment for junior and female golfers?
Yes, we have dedicated sections for both Junior Clubs and Ladies Clubs, ensuring we cater to golfers of all ages and genders with appropriate equipment.
Are your products authentic and from reputable brands?
Absolutely. We are committed to offering only genuine, high-quality products from the most respected brands in golf. Each item is carefully selected to meet our premium standards.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information and ensure secure transactions.
How do I know my order was successful?
You will receive an order confirmation email immediately after completing your purchase. If you don’t see it, please check your spam folder or contact us at [email protected].

Shipping & Delivery

Where do you ship?
We ship globally to most countries, excluding Asia and some remote areas due to logistical constraints.
What shipping options are available?
We offer two reliable shipping methods:
– Standard Shipping: £12.95 via DHL or FedEx (10-15 days after dispatch)
– Free Shipping: For orders over £50 via EMS (15-25 days after dispatch)
How long does order processing take?
All orders are processed within 1-2 business days before dispatch. You will receive tracking information once your order ships.
Can I track my order?
Yes, once your order is dispatched, we’ll send you a confirmation email with tracking information so you can follow your delivery.

Returns & Exchanges

What is your return policy?
We accept returns within 15 days of receipt. Items must be in original condition with all packaging intact. Please contact us at [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
How long do refunds take to process?
Once we receive your returned item, refunds are processed within 5-7 business days and will be credited to your original payment method.

Account & Technical Support

Do I need an account to place an order?
No, you can checkout as a guest, but creating an account allows you to track orders and save your information for faster future purchases.
I forgot my password. How can I reset it?
Click on “Forgot Password” on the login page, and we’ll send instructions to your email address.
How can I contact customer service?
Our dedicated support team is available via email at [email protected]. We typically respond within 24 hours during business days.

Still have questions? Contact our friendly team at [email protected]
We’re here to help you get the most from your game.